Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Shipping & Delivery Policy
shop.shivadurgai.com
Effective Date: June 15, 2026 · Last Updated: June 15, 2026
This Shipping & Delivery Policy explains how ShivaDurga Inc. (“we,” “us,” or “our”) processes and ships orders placed through shop.shivadurgai.com (the “Site”). By placing an order, you agree to the terms below. This Policy forms part of our Terms and Conditions.
1. Overview
We aim to process and ship every order promptly and to keep you informed along the way. Shipping options, costs, and estimated delivery times are shown at checkout before you complete your purchase. Please read this Policy together with our Terms and Conditions and our Return & Refund Policy.
2. Order Processing
Orders are typically processed within 3–5 business days after payment is confirmed. Orders are processed on business days only (Monday to Friday, excluding statutory holidays in Ontario). Orders placed on weekends or holidays are processed on the next business day. During peak periods or sales, processing may take longer. You will receive an email confirmation when your order is placed and another when it ships.
3. Shipping Destinations
We currently ship within Canada only. We are unable to ship to destinations outside Canada at this time. Some products may have shipping restrictions due to their nature or to applicable regulations.
4. Shipping Rates
Shipping charges are calculated at checkout based on your destination within Canada, the size and weight of your order, and the shipping method you select. Any free-shipping promotions, minimum-order thresholds, or flat rates will be displayed at checkout and applied automatically where applicable. We ship using reputable carriers, including Canada Post, UPS, FedEx, and DHL.
5. Estimated Delivery Times
Estimated delivery times are provided at checkout and are estimates only — they are not guaranteed. Typical timeframes within Canada are:
- Standard shipping: approximately 3–8 business days after shipment, depending on destination and carrier.
- Expedited shipping (where available): approximately 1–3 business days after shipment.
- Remote and northern communities: may require additional delivery time.
Delivery times begin once your order has shipped, not when it is placed. We are not responsible for delays caused by carriers, severe weather, or other circumstances beyond our reasonable control.
6. Order Tracking
When your order ships, we will email you a tracking number (where the selected shipping method supports tracking) so you can follow your shipment’s progress. Please allow some time for tracking information to update after the label is created. If you have not received tracking details within a reasonable time, contact us using the details in Section 13.
7. Taxes
Applicable Canadian taxes (GST, HST, or PST/QST, as applicable) are calculated based on your shipping destination within Canada and are shown at checkout before you complete your purchase.
8. Risk and Title
Risk of loss and title for products pass to you when we deliver the items to the carrier for shipment. Once a package leaves our facility, it is in the care of the carrier.
9. Failed, Delayed, or Lost Deliveries
If a shipment is significantly delayed or appears lost in transit, please contact us and we will work with the carrier to investigate. We cannot guarantee delivery dates and are not liable for indirect losses arising from delivery delays. If a package is confirmed lost by the carrier, we will work with you on a suitable resolution in accordance with our Return & Refund Policy and the carrier’s findings.
10. Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by you. If a package is returned to us due to an incorrect address or because it was unclaimed, we may charge a re-shipping fee, or refund the order minus the original shipping cost, at our discretion.
11. Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging. We will work with you to arrange a replacement, refund, or other resolution in line with our Return & Refund Policy.
12. Returns and Refunds
For information on returns, exchanges, and refunds, please see our Return & Refund Policy. Original shipping charges may be non-refundable except where required by applicable consumer-protection law or where the return is due to our error.
13. Contact Us
If you have any questions about shipping or delivery, please contact us:
- Business / Legal Name: ShivaDurga Inc.
- Email: support@shivadurgai.com
- Mailing Address: 1916 Dundas Street East, Unit 2B, Whitby, Ontario, L1N 2L6, Canada
- Phone: +1 647-879-0050